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Yuja Enterprise Video Platform

This page gives an overview of the Yuja Enterprise Video Platform, describing its current status, where and how it's developed and deployed, and who is responsible for maintaining it.

Service Description

The Yuja Enterprise Video Platform (Yuja) provides a video and audio transcoding and hosting service.

Service Status

Yuja is currently in beta testing.

Contact

Technical queries and support should be directed to helpdesk@uis.cam.ac.uk and will be picked up by a member of the team working on the service. To ensure that you receive a response, always direct requests to helpdesk@uis.cam.ac.uk rather than reaching out to team members directly.

Issues discovered in the service or new feature requests should be opened as GitLab issues here.

Documentation errors can be sent to support@yuja.com

Environments

Yuja is currently deployed to the following environments:

Name URL Supporting VMs
Production https://media.cam.ac.uk None
Staging https://cam.yuja.com None

Source code

No source code repository is available, Yuja is cloud based SaaS.

Technologies used

Yuja is SaaS, which uses AWS Cloud services.

Operational documentation

The following gives an overview of how Yuja is deployed and maintained.

How and where the Streaming Media Service is deployed

Yuja is cloud based SaaS, deplyment is managed by Yuja.

Monitoring

TBC

Backups

Yuja is cloud based SaaS, backups are managed by Yuja.

Other Documentation

Service Management and tech lead

The service owner for Yuja is Abraham Martin.

The service manager for Yuja is Anna Langley

The tech lead for Yuja is TBC.

System Dependencies

Contact Addresses